Overview:
Processing
ACH payments from the Federal Government can be challenging! In April 2020 there were updates to 31 CFR
Part 210, which meant an update to the Green Book as well. This session will
outline those details! Included will be the process for deceased account
holders and your responsibilities to the Federal Government if they are
receiving benefit payments.
The
NACHA Operating Rules still apply when processing these payments but the Green
Book outlines exceptions when handling DNEs (Death Notification Entries) and
Federal Government Reclamations. A side-by-side comparison of Commercial vs.
Government Reclamations will be included to know what the difference is and how
to handle each one.
Areas Covered in the session:
- Recent
(2020) UPDATES to 31 CFR Part 210 and the Green Book
- Detailed
processes on handling Death Notification Entries (DNE’s)
- Timeframes
to return ACH Entries for deceased accountholders.
- Describe
Return Reason Codes when returning benefit payments for deceased account
holders.
- How
to handle and process Federal Government Reclamations
- Timeframes
for responding to Government Reclamations.
- Difference
between handling Commercial Reclamations and Federal Government Reclamations
Why Should You Attend:
Processing
ACH Federal Government payments differ slightly from the NACHA Operating Rules
when it comes to benefit payments and the liability of the RDFI (Receiving
Depository Financial Institution).
There are updates (effective April 2020) to 31 CFR Part 210. The Green
Book was also updated in 2020.
This
90-minute session will provide the details on what is different and how the
Federal Government has adopted the NACHA Operating Rules and what the
exceptions to those Rules incorporate for the Federal Government. You will learn what the Green Book is and how
this valuable on-line tool will help you with processing DNE’s and Government
Reclamations. Commercial Reclamations differ from Federal Government
Reclamations; the speaker will cover the difference between the two, which also
discusses the liability for the RDFI when handling both these types of
reclamations. Examples used throughout
the session will apply the rules discusses to help bring the details to life.
Who will benefit?
- Bank
operations staff
- New
employees in the payments industry
- Bank
managers and payment professionals
- CEO’s
and CFO’s
- Risk,
Compliance and Audit personnel
- Financial
Institutions
- Banking
Professionals
- Audit
Persons
- Aspiring
AAP’s (Accredited ACH Professionals)
- Current
AAP’s earning continuing AAP Credits
- ACH
operations staff
- ACH Audit personnel
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Ms. Olheiser is also an experienced project manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions.
She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.
Enrollment Options
Tags: Donna K Olheiser, Greenbook Changes, UPDATES on processing Federal Government ACH Entries, DNE’s and Reclamations, webinar