Recent updates to help the ACH “user” experience with improvements and simplification by adopting new technologies and channels for the authorization and initiation of ACH payments. Included was a reduction to the barriers when using the ACH Network by providing clarity and increasing consistency pertaining to certain ACH authorization processes and by reducing some of the administrative burdens related to ACH authorizations.
What does all this mean will be covered in this 90-minute webinar
Areas Covered in the Session:
Key points surrounding Meaningful Modernization and what it means to the participants in the ACH Network will be detailed. In this session, the trainer will:
- Define Standing Authorization
- Subsequent Authorization requirements and flexibility for the Originator
- Describe how using the same formats/methods permissible for obtaining a consumer debit authorization being permissible for obtaining a consumer’s statement of unauthorized debit
- Describe through the use of scenarios – what, when and how the pieces of Meaningful Modernization will help take the confusion and obstacles out of using the ACH network
- Discussion on the adoption of new technologies and channels for the authorization and initiation of ACH payments
Why Should You Attend?
Standing authorizations, subsequent authorizations, oral authorizations, what options are there to a request for an authorization are all a part of this new rule update to simplify the user experience with ACH.
With modern technologies, newer methods and channels make use of verbal interactions and voice-related technologies can change the user experience with the ACH network.
Administrative burdens can be reduced by making returning unauthorized transactions easier and less cumbersome by finding alternate ways to complete and authenticate a WSUD (Written Statement of Unauthorized Debit).
Who Should Attend?
- Bank operations staff
- New employees in the payments industry
- Bank managers and payment professionals
- CEO’s and CFO’s
- Risk, Compliance and Audit personnel
- Aspiring AAP’s and current AAP’s for AAP CE Credits
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Ms. Olheiser is also an experienced project manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions.
She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.